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TERMS AND CONDITIONS (GTC)  

1. General

All treatments by therapist Sarah Wüst (hereinafter referred to as "therapist") are carried out in consultation with the patient, who is obliged to provide the therapist with truthful information about their state of health and the consequences of the treatment.  

2. Disclaimer

If, despite professional use, consequential damage occurs which is based on the patient's hidden reasons for exclusion, the therapist is released from any liability. The same applies to damage caused by the fact that a reason for exclusion was unknown to the patient and not recognizable to the therapist.  

3. Appointment Cancellation

In case of any changes or cancellations, please inform me 24 hours in advance. After this period, the full amount of the booked treatment will be charged. You will receive an invoice without a reimbursement receipt, as the health insurance companies do not reimburse services that were not used in person.

Payment term: 10 days

Thereafter:

Payment reminder

Reminder including a CHF 10 reminder fee for expenses and postage

Debt collection procedure

4. Massage Time/Delay

The massage time also includes the time to change and the anamnesis on the first visit. We ask for your understanding that your treatment time will be shortened if you arrive late. The treatment ends on time so that the next patient does not have to wait.  

5. Treatment

The treatment is based on the current state of knowledge. Due to different treatment methods, no liability is assumed.  

6. Confidentiality

All treatments are confidential to the therapist.  

7. Privacy

The health information provided will be kept strictly confidential. Customer data is treated confidentially and is neither passed on nor sold to third parties. For more, please read here

8. Prices / Payment

The treatment must be paid for in cash. All prices are binding and given in Swiss francs. If you have additional insurance through your health insurance company, the therapy can be partially compensated for by your health insurance company. Please contact your health insurance company.  

Price adjustment as of April 1, 2024 ​

30 minutes 70 CHF

60 minutes 130 CHF

90 minutes pregnancy massage 195 CHF

60 minutes Emergency appointment incl. 35 CHF emergency fee 165 CHF

 

9.Emergency appointments

For (all) sudden acute physical complaints and pain in the musculoskeletal system, I offer a limited number of emergency appointments per week in my free time ( extraordinary consultation in acute situations)  for my clients.​
Price: 60 minutes CHF 160 (including CHF 35 emergency fee)

For customers with a 5-series subscription, one treatment plus the difference will be billed in cash. Appointment requests can be made via form, email or WhatsApp.

10. Vouchers

Vouchers can preferably be ordered via email, a payment slip is enclosed.

Vouchers cannot be redeemed for cash.  

Voucher redemption and validity:

To redeem the voucher, an appointment must be made and the voucher must be brought to the appointment. If the appointment needs to be canceled/postponed by the customer, the cancellation policy applies. If the appointment is not canceled within the specified period, the voucher is considered redeemed and loses its validity.

11. Liability for Links

References and links to third-party websites are outside our area of responsibility. Any responsibility for such websites is rejected. Access and use of such websites is at the user's own risk.

Location: Riehen

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